The Challenge
Teams lived in spreadsheets and disconnected tools. Shippers could not self-serve, and dispatch lacked a live view of exceptions or SLA risk until it was too late.
Logistics
Cargo Delivery Platform
One platform for customers, drivers, and ops — from quote to proof of delivery.
IndustryLogisticsTypeLogistics operatorPlatformWeb + MobileTimeline8 months
Client type
Regional freight and last-mile logistics company
Services provided
Product discovery, UI/UX design, web & mobile development, API integration
Platform
Both
Our Approach
We mapped the real operational flow first — quote, assign, execute, settle — then built a single source of truth with role-specific surfaces so each persona saw only what they needed to act.
What We Built
- Customer booking and tracking portal with notifications
- Driver mobile workflows for pickups, status, and POD capture
- Dispatch dashboard with live map, exceptions, and KPI strip
- Integrations to pricing rules and legacy TMS exports
Results
Web + App
Unified delivery experience
35%
Faster dispatch cycle time
Single
Audit trail quote → delivery
Project Visuals
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